AML Policy

Memo Casino Anti-Money Laundering (AML) policy is aimed at preventing the use of the platform for illegal activities. The main provisions of this policy include:

1. Experience

  • 1.1. Our Company has extensive experience in protecting the gambling platform from outside interference and use for illegal purposes. 
  • 1.2. We are always focused on results, so we introduce advanced training techniques for our specialists. They are based primarily on the principles of the Proceeds of Crime Act and Money Laundering indicators.

2. Anti-Money Laundering Policies and Measures

  • 2.1. Online gambling platforms are often vulnerable to money laundering. In view of this, we regularly update measures to combat this and strengthen the protection of all transactions on the site.
  • 2.2. Each employee constantly receives up-to-date information about the main indicators of money laundering, namely:
    • 2.2.1. Multiple attempts to log into the account from different devices;
    • 2.2.2. High frequency of deposits/withdrawals;
    • 2.2.3. Private transactions for large amounts;
    • 2.2.4. Unsuccessful attempts to complete account verification;
    • 2.2.5. False information, etc.
  • 2.3. We guarantee that any suspicious activity in the accounts will be transmitted to MLRO for additional verification. The corresponding actions are performed without direct notification to the account owner. Subsequently, work with the account and additional checks will be performed based on the report from MLRO.
  • 2.4. We implement and actively use the “Know Your Client” policy. This way we not only prevent money laundering, but also guarantee an additional degree of protection for all our registered players. All users receive a notification about the need for verification, as well as possible additional checks in case of suspicious activity.
  • 2.5. We have set a limit on all withdrawal transactions. Any withdrawal of funds in the amount of more than 3 000 euros is possible only after the approval of the director. A maximum of 9 000 euros can be withdrawn during the day. The number of withdrawal transactions cannot exceed 3 per day.
  • 2.6. Any account that has made a withdrawal of more than 3 000 euros in 24 hours and 9 000 euros in 90 days will be subject to additional verification (confirmation of identity and address) in all cases.
  • 2.7. The history of all transactions and bets is recorded for all accounts. This story is regularly checked by our experts for suspicious activity. This way we exclude suspicious activity and the use of suspicious betting models.
  • 2.8. The Company also keeps records of suspicious accounts or accounts at high risk. These accounts are checked more often than others for suspicious activity.
  • 2.9. In case of detection of suspicious activity and fraudulent actions, the employee has the right to make a decision to suspend the account.

3. Security Measures

  • 3.1. We closely monitor the security and prevention of fraudulent activity. In this regard, we are implementing comprehensive protection and monitoring measures.
  • 3.2. First of all, we use call Recording technology. This allows the Company to achieve the following results:
    • 3.2.1. Additional staff training;
    • 3.2.2. The ability to accurately capture data on bets and transactions, including the completion time, their size, etc.;
    • 3.2.3. Reputation protection;
    • 3.2.4. Prevention of collusion between users and employees of the site. Protecting employees from being involved in fraudulent activities.
  • 3.3 The Company guarantees the use of the latest encryption measures for all data that is subject to this process. Access to such archives is securely protected and is available to a limited number of people when the password and necessary permissions are activated. We carefully monitor the security and safety of data and exclude their access/direct transfer to third parties.

4. Responsible User Relations Policy

4.1. All provisions of the AML policy are published on the Company’s official website and have all the necessary links. It contains information on all potential measures and their clarification in case of suspicion regarding accounts. We guarantee transparent rules for users.

4.2. At the same time, the Company, in accordance with the provisions above, is obliged to ensure that suspicious persons do not become aware of suspicions about their account in advance. Any check is carried out discreetly to ensure its integrity.

4.3. When interacting with other bussinesses, the Company will use a standardized due dilligence approach. Non-disclosure agreements will be used if necessary. All checks will be made according to templates and all details will be recorded and documented.